API Rate Limiting

To ensure service stability and to prevent abuse, as of 26 November, 2025, Seemplicity applies rate limits on requests with the API token.

The limits are according to the following contexts:

• Global - Seemplicity limits all requests to the API, no matter the identity of the token. We do this to protect the platform from extensive usage.
• Customer - Seemplicity limits API requests per customer so that one customer cannot block the usage of other customers. By default, this limit is smaller than the global limit.
• Token - Seemplicity limits API requests per token within the context of the customer. One customer may manage/have multiple token keys, and each is limited. By default, this limit is smaller than the customer limit.

A request can be independently blocked according to any one of these limits (Global, Customer, or Token).

In cases where a limit is breached, the user receives a response informing them how long to wait before attempting another request.

 
{
    "error": "rate_limited",
    "message": "Too Many Requests"
}