StatusRuleObject
StatusRuleObject
idid
namestring
commentstring
reopen_datedate
reopen_reasonstring
selection_ruleobject
Show child attributes
statusobject
Show child attributes
enabledboolean
userobject
Show child attributes
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{
"id": null,
"name": null,
"comment": null,
"reopen_date": null,
"reopen_reason": null,
"selection_rule": {
"id": null,
"name": null,
"filtersid": null,
"scopesid": null,
"scope_group": null,
"filter": {},
"scope": {},
"scope_group_model": {},
"scoring_rules": {},
"sla_preferences": {},
"ticket_sla_preferences": {}
},
"status": {
"key": null,
"category": "OPEN",
"sub_status": null,
"type": "SYSTEM",
"reason": null,
"description": null,
"is_extended": false,
"enabled": false,
"editable": false,
"created_by_user_id": null,
"updated_by_user_id": null,
"id": null,
"name": null,
"created_by_user": {
"id": null,
"first_name": null,
"last_name": null,
"email": null,
"identity_provider_source": "COGNITO",
"last_login": null,
"created_time": null,
"activity_status": "CREATED",
"role_id": null,
"created_by": null,
"visible": false,
"saml_groups_from_last_login": [
""
],
"username": null,
"role": {},
"system_events": {},
"scope_access_groups": {},
"audit_records": {},
"profiles": {},
"saml_group_profiles": [
""
]
},
"updated_by_user": {
"id": null,
"first_name": null,
"last_name": null,
"email": null,
"identity_provider_source": "COGNITO",
"last_login": null,
"created_time": null,
"activity_status": "CREATED",
"role_id": null,
"created_by": null,
"visible": false,
"saml_groups_from_last_login": [
""
],
"username": null,
"role": {},
"system_events": {},
"scope_access_groups": {},
"audit_records": {},
"profiles": {},
"saml_group_profiles": [
""
]
},
"id_int": null
},
"enabled": false,
"user": {
"id": null,
"first_name": null,
"last_name": null,
"email": null,
"identity_provider_source": "COGNITO",
"last_login": null,
"created_time": null,
"activity_status": "CREATED",
"role_id": null,
"created_by": null,
"visible": false,
"saml_groups_from_last_login": [
""
],
"username": null,
"role": {},
"system_events": {},
"scope_access_groups": {},
"audit_records": {},
"profiles": {},
"saml_group_profiles": [
""
]
}
}Was this section helpful?
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